• USA | Raleigh

Team Leader Service Management (m/f/d)

YOUR RESPONSIBILITIES

  • Manage and develop the service network for Kuenz industrial products in North America.
  • Manage a team of 10-12 implementing the service strategy and processes within the team.
  • Develop and improve professional relationships with customers in the various industries.
  • Responsible to negotiate contracts, issue quotes, orders, invoicing etc.
  • Plan and organize service project and maintain client communications.
  • Ensures systems and software are implemented, utilized and used in accordance with the service processes, team provides technical support to customer.
  • Achieves and monitors performance targets, performs revenue forecasts and contributes to business planning.

YOUR QUALIFICATIONS

  • You should have 5 years of experience installing and commissioning heavy industrial machinery.
  • An additional 2 years of maintenance/mechanical experience in an industrial manufacturing environment would be a plus.
  • Your willingness to travel to visit customers in the U.S., Canada and South America. (services/sales or technical support) is at 30 %.
  • You will bring experience working with technical product documentation systems.
  • You have proven skills in the practical application of engineering and technology in the maintenance, fabrication and installation of heavy industrial equipment.

YOUR BENEFITS

     subsidized education

     100 % family owned

     member of a team of experts

     new technologies

     attractive compensation

We offer competitive salary and further benefits according to experience and skills.

Your contact

Clemens Horacek

9321 Focal Point #8
Raleigh, NC 27617 - USA

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